Recovery Support - Face Addiction Now

OUTREACH SPECIALIST (Afternoon Shift)

In alignment with the Detroit Resident Hiring Initiative, FAN will prioritize applications from residents within the City of Detroit to strengthen our investment in the community.

We are hiring an Outreach Specialist for the 24-hour Quick Response Team in the City of Detroit—specifically afternoon shift at this time. The Detroit Quick Response Team (QRT) is responsible for responding to all non-fatal overdoses by providing immediate outreach at the doors of individuals who have recently experienced an overdose. In addition to direct outreach, the team also responds to hospital referrals and conducts proactive community outreach efforts.

Individuals applying for this role should be comfortable engaging with people and families impacted by substance use disorder. Outreach activities will include engagement with individuals experiencing homelessness and entering homes as needed to connect individuals to harm reduction, recovery, and support services. This role focuses on accessing recovery services, providing harm reduction services, education, and compassionate support to individuals with substance use disorders.

The Quick Response Team (QRT) model has proven effective in connecting individuals with substance use disorders to treatment and support services, ultimately reducing mortality. QRTs are typically made up of a small, multidisciplinary team (e.g., peer recovery coaches, harm reduction providers, social workers, nurses, behavioral health specialists, community health workers, EMTs/paramedics, and other clinical or non-clinical professionals).

Responsibilities will include:

Conduct outreach and engagement with individuals experiencing substance use disorders.
Provide education on harm reduction strategies, including safer use practices and overdose prevention.
Distribute harm reduction supplies such as naloxone, drug testing strips, and hygiene items.
Conduct basic health assessments and screenings as needed.
Provide referrals to healthcare, recovery, and social services providers.
Conduct follow-up visits to support ongoing connection to care.
Work collaboratively as part of a multidisciplinary outreach team.
Utilize trauma-informed care and person-centered engagement strategies.

Requirements:

High school diploma or equivalent; additional training or certification in harm reduction or related fields preferred.
Experience working in harm reduction, peer recovery, street outreach, or a related field.
Valid driver’s license and access to reliable, insured transportation.
Ability to pass a background check and drug screen.
Knowledge of harm reduction strategies and local community resources.
Strong communication, interpersonal, and engagement skills.
Ability to work independently, manage time effectively, and contribute as part of a team.
Physical ability to lift up to 25 lbs. and perform activities including sitting, standing, bending, climbing, carrying, and reaching for extended periods.

Reporting Relationships:

Reports to the Director of Quick Response Teams.

Benefits:

401(k) with employer matching
Dental insurance
Flexible spending account (FSA)
Health insurance
Life insurance
Paid time off (PTO)
Retirement plan
Vision insurance

Job Type: Full-Time, 40 hours per week

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