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CAREERS
Nursing Care Manager—Hepatitis C Cures

The Nursing Care Manager plays a key role in supporting the Hepatitis C (HCV) Cures program, providing clinical services and care coordination to individuals disproportionately impacted by HCV, HIV, STIs, substance use disorders, and homelessness. This position delivers patient-centered medical care in both clinic and mobile outreach settings, ensures adherence to HCV treatment, and collaborates closely with an interdisciplinary team to improve health outcomes among underserved populations.

Key Responsibilities:

  • Provide HCV, HIV, and STI testing in field-based settings, including community clinics, shelters, and community sites
  • Carry out on-site HCV treatment that is initiated and supervised by a Nurse Practitioner (NP).
  • Gather pertinent clinical information including medical history, medication list, and vital signs
  • Educate clients on HCV prevention, diagnosis, and treatment
  • Build trusting, nonjudgmental relationships with individuals experiencing homelessness and/or substance use disorders
  • Conduct regular follow-up with HCV patients to promote medication adherence, troubleshoot barriers, and monitor treatment response
  • Maintain accurate, timely documentation of patient encounters, lab results, assessment findings, and treatment progress
  • Provide additional medical services as needed, including wound care, health assessments, and educating clients on general health promotion and risk prevention, as well as other medical questions clients may have
  • Participate in team meetings, case reviews, and quality-improvement activities related to HCV and infectious disease care
  • Support data collection and reporting requirements for SAMHSA and internal program metrics
  • Complete HCV education
  • Responsible for the HCV hotline Monday-Friday 8am-5pm
  • Perform other duties assigned

Qualifications, Skills & Experience:

  • Registered Nurse (RN)
  • BLS (Basic Life Support) certification required
  • Experience working with individuals affected by substance use disorders, homelessness, or other vulnerable populations strongly preferred
  • Training or experience in infectious disease care, especially HCV and HIV testing/treatment is highly desirable
  • Strong communication skills and the ability to provide compassionate, trauma-informed, and harm-reduction–oriented care
  • Comfortable working in mobile, field-based, and clinic settings. Adaptable to variable environments.
  • Familiar with telehealth procedures
  • Must have a valid driver’s license, have access to reliable transportation, and be insurable under the organization’s policy
  • Must pass a background check and sex offender registry check
  • Must pass a drug screen within 48 hours of being offered a position
  • Knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Drive, Sheets, Gmail, Calendar)
  • Ability to lift up to 25 lbs., and sit, stand, bend, climb, carry, and/or reach frequently and for extended periods of time

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Flexible schedule
  • Bereavement leave

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

Outreach Specialist—Hepatitis C Cures

The Outreach Specialist engages the community in HCV/HIV outreach and linkage to care, with an emphasis on populations experiencing homelessness and/or substance use disorder. This position collaborates with other team members in finding persons needing HCV treatment, building relationships with those being served, and addressing a broad range of their health and human service’s needs.

Key Responsibilities:

  • Provide leadership for targeted outreach to individuals at high risk for Hepatitis C and HIV, including those experiencing homelessness, substance use disorder, or co-occurring behavioral health issues
  • Engage in street outreach, meeting needs and building supportive relationships with participants
  • Provide peer recovery services and support for participants
  • Provide Rapid HCV/HIV/STI testing for participants
  • Provide linkage to care for HCV/HIV/STI positive individuals
  • Establish both formal and informal alliances with organizations which have similar or allied goals to build diversity
  • Works with the Project Coordinator within designated areas to promote and connect the unhoused and community of people using drugs
  • Attend and participate in all mandatory meetings
  • Ability to build and maintain rapport with individuals who need linkage to services
  • Provide current FAN services and resources to individuals when necessary
  • Document services in a timely manner
  • Assist in reporting data through reporting gateways and submit all program outcomes to the Project Coordinator
  • Maintain confidentiality of participants in accordance with state and federal guidelines (HIPAA)
  • Represent the organization in a professional manner in all regards
  • Maintain knowledge of all FAN programs and national trends in substance abuse prevention and treatment, including harm reduction
  • Be supportive of all paths to recovery
  • Set and manage personal and professional boundaries effectively
  • Perform other duties as assigned

Qualifications, Skills & Experience:

  • Minimum of 3 continuous years in recovery
  • High school diploma or equivalent
  • Peer Recovery Coaching: 1 year (preferred)
  • Comfortable working in mobile, field-based settings and adapting to variable environments
  • Must have a valid driver’s license, have access to reliable transportation, and be insurable under the organization’s policy
  • Must pass a background check and sex offender registry check
  • Must pass a drug screen within 48 hours of being offered a position
  • Knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Drive, Sheets, Gmail, Calendar)
  • Ability to lift up to 25 lbs., and sit, stand, bend, climb, carry, and/or reach frequently and for extended periods of time.

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Flexible schedule
  • Bereavement leave

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

Community Health Worker/Case Manager

The Community Health Worker engages the community in HCV/HIV outreach and linkage to care, with an emphasis on populations experiencing homeless and/or substance use disorder. This position collaborates with other team members in finding persons needing HCV treatment, assisting them with health systems navigation, and addressing a broad range of their health and human service’s needs. This position also provides leadership in promoting patient retention in treatment.

Key Responsibilities:

  • Provide case management and systems navigation to all participants. Includes providing leadership in linkage to care and benefits for program participants
  • Verify participant insurance status and assist participants in obtaining health insurance
  • Provide warm handoffs for participants to SUD, HIV and STI treatment providers
  • Work with the project Peer Recovery Coach, providing leadership in patient retention in treatment
  • Engage in street outreach, meeting needs and building supportive relationships with participants
  • Provide Rapid HCV/HIV/STI testing for participants
  • Provide linkage to care for HCV/HIV/STI positive individuals
  • Establish both formal and informal alliances with organizations which have similar or allied goals to build diversity
  • Works with the Project Coordinator within designated areas to promote and connect the unhoused and community of people using drugs
  • Attend and participate in all mandatory meetings
  • Ability to build and maintain rapport with individuals who need linkage to services
  • Provide current FAN services and resources to individuals when necessary
  • Maintain confidentiality of participants in accordance with state and federal guidelines
  • (HIPAA)
  • Represent the organization in a professional manner in all regards
  • Maintain knowledge of all FAN programs and national trends in substance abuse prevention and treatment, including harm reduction
  • Be supportive of all paths to recovery
  • Set and manage personal and professional boundaries effectively
  • Document services in a timely manner
  • Assist in reporting data through reporting gateways and submit all program outcomes to the Project Coordinator
  • Perform other duties as assigned

Qualifications, Skills & Experience:

  • High school diploma or equivalent
  • Community Health Worker: 1 year (preferred)
  • Comfortable working in mobile, field-based settings and adapting to variable environments
  • Must have a valid driver’s license, have access to reliable transportation, and be insurable under the organization’s policy
  • Must pass a background check and sex offender registry check
  • Must pass a drug screen within 48 hours of being offered a position
  • Knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Drive,
  • Sheets, Gmail, Calendar)
  • Ability to lift up to 25 lbs., and sit, stand, bend, climb, carry, and/or reach frequently and for extended periods of time.

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Flexible schedule
  • Bereavement leave

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

Peer Recovery Coach (Macomb County)

FAN is seeking to hire a full-time Peer Recovery Coach (PRC) to work in Macomb County. The PRC provides support and mentorship to individuals seeking recovery from substance use disorder (SUD), using their own lived experience to build trust and foster a supportive, professional relationship. This role involves empowering participants to create and maintain their own recovery plan, connecting them with community resources, and providing emotional encouragement to overcome barriers to recovery. 

Key Responsibilities:

  • Provide support to individuals seeking recovery from (SUD), while establishing a professional relationship based on trust and lived experience.
  • Meet individually with participants, ideally in-person, or virtually, by phone, or in various community settings.
  • Share personal stories related to substance use and recovery to inspire and empower participants.
  • Empower individuals to create and maintain their own recovery plan.
  • Provide emotional and influential support while connecting participants with community resources based on their needs, including self-help groups, social service agencies, and life skills classes.
  • Provide resources to remove barriers to recovery, while offering hope, motivation, and encouragement.
  • Attend bi-weekly team meetings, monthly FAN forums, and agency events related to coaching.
  • Complete coaching documentation concisely and efficiently.
  • Participate in monthly case-review sessions focusing on participant-centered care.
  • Maintain confidentiality of participants in accordance with state and federal guidelines (HIPAA).
  • Represent the organization in a professional manner in all regards.
  • Maintain knowledge of all FAN programs and national trends in substance abuse prevention and treatment, including harm reduction.
  • Be supportive of all paths to recovery.
  • Set and manage personal and professional boundaries effectively.

Qualifications, Skills & Experience:

  • Minimum of 3 continuous years in recovery.
  • High school diploma or equivalent.
  • Peer Recovery Coaching: 1 year (preferred)
  • Must have a valid driver’s license and reliable, insured transportation.
  • Must pass a background check and sex offender registry check.
  • Must pass a drug screen within 48 hours of being offered a position.
  • CCAR certificate & Ethics or MDHHS Certificate required.
  • Knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Drive, Sheets, Gmail, Calendar).
  • Ability to lift up to 25 lbs., and sit, stand, bend, climb, carry, and/or reach frequently and for extended periods of time.

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Flexible schedule
  • Bereavement leave

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

Case Manager (Macomb/Oakland County)

The Redirect addiction-related diversion program is a street-based, long-term, and unconventional approach to case management. Redirect case work is non-coercive, non-time delimited, street-based, and built on multiple pathways to recovery, including harm reduction, and steeped in Stages of Change theory and motivational interviewing practices. This position will manage a caseload of approximately 15-25 participants and will work in conjunction with local police departments and FAN’s Comeback Quick Response Team (QRT). Our team works to identify individuals impacted by substance use disorder (SUD) and provide a continuum of care to ensure participants get the treatment, support, and ongoing connection they need for their recovery journey.

Key Responsibilities:

  • Meeting participants where they're at, both throughout the community and in their recovery process (in-home case management).
  • Transporting participants.
  • Promoting the development of a comprehensive service delivery system by identifying participant needs and gaps in services to meet those needs better.
  • Collaborating with FAN’S Quick Response Team while carrying out duties of case manager.
  • Providing assessments for participants within the program and meeting with participants shortly after identified (within 24 hours).
  • Conducting initial assessments of the client’s needs, desires, strengths, and barriers.
  • Together with the client, preparing the necessary action steps for the client and case manager to achieve established goals.
  • Setting up regular follow-up meetings with the client, based on the client’s needs for intensity – but no less frequently than once per week.
  • Assisting participant in accessing services, resources, and supportive benefits, as needed.
  • Intensive case management, harm reduction strategies, identifying proper treatment, and following-up across 12 months with each participant.
  • Following up, recommending exit, or reevaluating plan, as needed.
  • Attending and participating in case review meetings with Case Management Supervisor at FAN.
  • Tracking and developing appropriate data measures for program evaluation on electronic management system.
  • Supporting and effectively communicating with team members, including employees and contractors.
  • Staying knowledgeable about all FAN programs and national trends.
  • Representing FAN in a professional manner while performing duties.

Qualifications, Skills & Experience:

  • Bachelor’s degree in the human services or related field, with a proven track record of successfully working with diverse populations. Please note the FAN will consider alternative, comparable experience to a degree.
  • BSW or equivalent preferred.
  • Excellent time management skills, with the ability to work independently and responsibly.
  • Excellent verbal and written communication skills.
  • Comfortable speaking with and in front of law enforcement.
  • Willingness to adhere to the NASW Code of Ethics.
  • Exhibit a commitment to diversity and issues related to poverty.
  • Be culturally competent, including working with those who have serious mental illnesses, who are suffering from chemical dependency, or who have varying gender identifications or sexual preferences.
  • Ability to multitask.
  • Computer skills, with proficiency in Microsoft Office, including Word, Excel, Exchange, and use of the Internet in locating resources.
  • Minimum of 3 years experience working with persons who suffer from substance use disorders (SUD) and mental illness; or 1 academic year of graduate practicum/internship experience working with persons with SUD and mental illness.
  • Ability to implement community program and initiatives while working collaboratively with multiple community organizations and department stakeholders.
  • Ability to work non-traditional hours and be available for critical incident call-ins.
  • Excellent oral and written communication skills, customer service skills, and organizational skills
  • Must be able to complete extensive documentation.
  • Minimum of one year experience with clinical diagnostic assessment and evaluation of adults and children experiencing behavioral health crises, crisis intervention, grief counseling, and determining hospital eligibility is highly preferred.
  • Knowledge of Google products, including Drive, Gmail, and Calendar.
  • Valid Michigan’s driver’s license and proof of insurance.
  • Knowledge of opiate use prevention.
  • Articulate and approachable.
  • Assertive and welcoming.

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Flexible schedule
  • Bereavement leave

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

Family Recovery Coach (Bay City)

FAN is seeking to hire a Family Recovery Coach (FRC) to work in Bay City. This is an independent contractor position with a flexible schedule. Hours are on an as-needed basis and not guaranteed. The applicant must have lived experience as the family member of someone with substance use disorder. The FRC will be connected to and work with the families of loved ones suffering from substance use disorder, and, combining their experience with training and supervision, will guide families in responding to their loved one in a way that is healthy and supports family recovery. 

Key Responsibilities:

  • Oversee the development and maintenance of the family recovery wellness plans based on the program curriculum
  • Provide compassion, support, and resources to help families cope with specific issues, including enabling, codependency, setting healthy boundaries, and other family dynamics
  • Learn and maintain knowledge of all FAN programs and national trends in substance abuse, prevention, and treatment
  • Maintain accurate records of valuable company and programming information.
  • Maintain confidentiality of information, upholding the Health Insurance Portability and Accountability Act (HIPAA)
  • Participate in program and collaborative events, training, and fundraisers
  • Meet individually with families, ideally in-person. May meet also virtually, by phone, or in various community settings.
  • Attend monthly FAN Forums: https://www.familiesagainstnarcotics.org/forums
  • Attend mandatory monthly team meeting and case reviews

Qualifications, Skills & Experience:

  • Lived experience with someone with substance use disorder
  • High school diploma or equivalent required
  • Valid Michigan driver license and proof of insurance
  • Reliable transportation to meet with clients
  • Clear pre-employment drug screen
  • Clear ICHAT, National and State Sex Offender Registry, and Central Registry criminal background checks
  • Ability to treat families with compassion and respect to help them heal
  • Certificate of completion from the Connecticut Community for Addiction Recovery (CCAR) Recovery Coach Academy. Highly-qualified candidates may be provided with CCAR training upon hire.
  • Strong interpersonal, written, and verbal communication, technical, and analytical skills
  • Knowledge of Google Workspace including Drive, Sheets, Gmail, and calendar.
  • Attention to detail
  • Must be flexible and possess cultural awareness and sensitivity
  • Ability to adjust hours of work based on community needs, including some evenings and weekends
  • Able to work independently, yet seek resources or team assistance when needed
  • Ability to share a personal lived experience with someone with substance use disorder
  • Articulate and approachable
  • Available for additional training such as Ethics, Motivational Interviewing, etc.
  • Ability to lift up to 25 lbs. and sit, stand, bend, climb, carry, and/or reach frequently, and for extended periods of time

Benefits:

  • 401(k) and 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Flexible schedule
  • Bereavement leave

Face Addiction Now is a recovery-friendly workplace that welcomes and actively supports individuals in recovery. We are committed to diversity and inclusion and prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability status, veteran status, or any other legally protected class. People with a criminal record are encouraged to apply.

CALL CENTER
Unpaid Internship

The Call Center Hopeline is a service provided by Face Addiction Now (FAN) as a part of our Hope Not Handcuffs program. It is designed to connect individuals to treatment options that lead to long-term recovery and reduce the number of overdose fatalities. 

MARKETING
Unpaid Internship

FAN is seeking a marketing intern to assist with the organization’s growing communications efforts. We’re looking for someone with creative energy who can contribute new ideas and develop content that highlights our services, program offerings, and upcoming events.

The intern will assist the marketing team on a variety of projects including branding, content creation, social media, and marketing materials. This role also offers the opportunity to contribute to broader campaigns that align with FAN’s organizational goals.

NALOXONE PROGRAM SUPPORT
Unpaid Internship

FAN is offering an opportunity to provide support to its overdose education and naloxone distribution (OEND) program, a longstanding public health strategy in response to the opioid crisis. Responsibilities of this intern will include but not be limited to preparing materials, promoting public awareness of opioid risk and overdose prevention, and improving data collection to evaluate program outcomes.

RESOURCE COORDINATOR
Unpaid Internship

FAN is seeking an intern to assist in the management and growth of our resource hub, focusing on connecting individuals impacted by substance use disorder (SUD) to social resources. This is an opportunity to learn about the different resources available throughout the state of Michigan.

The resource hub is a central collection of tools and referrals used by call center staff, case managers, and other direct service team members to assist individuals across the region. FAN is seeking someone who is committed to helping others and interested in improving service connections and outreach.

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