Recovery Support - Face Addiction Now

Family Recovery Services Supervisor

Face Addiction Now (FAN) is seeking a passionate and experienced Family Recovery Services Supervisor to lead and grow our statewide family support programs. This full-time, grant-funded position is based in Clinton Township, MI and plays a critical leadership role in providing oversight, supervision, and strategic direction for FAN’s Family Recovery Coaching services and Stronger Together support groups.

The ideal candidate has lived experience as a family member of someone affected by substance use disorder (SUD), along with a background in supervision, social services, or peer recovery. This position is responsible for supervising Family Recovery Coaches, launching and supporting peer-led family groups, and promoting FAN’s mission to help families heal and thrive. If you’re a strong communicator who understands trauma-informed support and wants to make a statewide impact, we’d love to meet you.

Position Overview:

The Family Recovery Services Supervisor is responsible for overseeing all aspects of FAN’s Family Recovery Coaching services, including supervision and support of Family Recovery Coaches (FRCs), development and facilitation of Stronger Together support groups, and the promotion and strategic expansion of FAN’s family services. This leadership role ensures high-quality support to families affected by substance use disorder, alignment with FAN’s mission, and intentional growth of services across the state.

Primary duties and responsibilities will include:

Provide direct supervision to Family Recovery Coaches, including routine case reviews, support, and documentation audits.
Ensure adherence to FAN standards, grant requirements, and ethical guidelines.
Respond promptly to concerns or feedback about coach performance or program experience.
Lead onboarding and ongoing training for new and existing FRCs, including FAN procedures, CCAR model, and use of the data platform.
Deliver individualized support to FRCs to enhance skill-building and documentation accuracy.
Assign caseloads and oversee coach-to-family matching.
Monitor data for accuracy, completion, and program compliance.
Review and submit timesheets and payroll.
Compile monthly reports, outcome metrics, and narratives for FAN leadership and funders.
Oversee the implementation and quality of Stronger Together groups across locations.
Develop and launch new groups based on community needs, including coordination of logistics, facilitators, and promotion.
Support facilitators through check-ins, training refreshers, and resource sharing.
upport strategic planning efforts to grow and sustain FAN’s family recovery programming.
Work with the leadership team to identify gaps in services and opportunities for expansion in underserved communities.
Collaborate across FAN programs to ensure family services are integrated into the full continuum of care.
Strengthen relationships with community partners, stakeholders, and referring agencies to enhance program reach and engagement.
Serve as liaison between Family Recovery Services and other FAN initiatives.

Requirements:

Bachelor’s degree preferred in a related field such as Social Work, Psychology, Public Health, Human Services, or Counseling. Equivalent experience in peer support, recovery services, or program supervision may be considered in lieu of a degree.
Lived experience as a family member of someone with a substance use disorder, with the ability to share that experience appropriately in a professional setting.
Completion of the CCAR Recovery Coach Academy (post-hire).
Experience as a Family Recovery Coach or Stronger Together facilitator preferred.
Supervisory or leadership experience required.
Strong understanding of family recovery, the impact of SUD, and trauma-informed peer support.
Excellent organizational, interpersonal, and communication skills.
Experience with strategic planning, program promotion, or community engagement is a plus.
Proficiency in Microsoft Office, Google Suite, and data management platforms.
Ability to work flexible hours, including evenings and weekends as needed.
Valid Michigan driver’s license and reliable transportation.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Job Type: Full-Time, 40 hours per week

People with a criminal record are encouraged to apply

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OUTREACH SPECIALIST (Afternoon Shift)

In alignment with the Detroit Resident Hiring Initiative, FAN will prioritize applications from residents within the City of Detroit to strengthen our investment in the community.

We are hiring an Outreach Specialist for the 24-hour Quick Response Team in the City of Detroit—specifically afternoon shift at this time. The Detroit Quick Response Team (QRT) is responsible for responding to all non-fatal overdoses by providing immediate outreach at the doors of individuals who have recently experienced an overdose. In addition to direct outreach, the team also responds to hospital referrals and conducts proactive community outreach efforts.

Individuals applying for this role should be comfortable engaging with people and families impacted by substance use disorder. Outreach activities will include engagement with individuals experiencing homelessness and entering homes as needed to connect individuals to harm reduction, recovery, and support services. This role focuses on accessing recovery services, providing harm reduction services, education, and compassionate support to individuals with substance use disorders.

The Quick Response Team (QRT) model has proven effective in connecting individuals with substance use disorders to treatment and support services, ultimately reducing mortality. QRTs are typically made up of a small, multidisciplinary team (e.g., peer recovery coaches, harm reduction providers, social workers, nurses, behavioral health specialists, community health workers, EMTs/paramedics, and other clinical or non-clinical professionals).

Responsibilities will include:

Conduct outreach and engagement with individuals experiencing substance use disorders.
Provide education on harm reduction strategies, including safer use practices and overdose prevention.
Distribute harm reduction supplies such as naloxone, drug testing strips, and hygiene items.
Conduct basic health assessments and screenings as needed.
Provide referrals to healthcare, recovery, and social services providers.
Conduct follow-up visits to support ongoing connection to care.
Work collaboratively as part of a multidisciplinary outreach team.
Utilize trauma-informed care and person-centered engagement strategies.

Requirements:

High school diploma or equivalent; additional training or certification in harm reduction or related fields preferred.
Experience working in harm reduction, peer recovery, street outreach, or a related field.
Valid driver’s license and access to reliable, insured transportation.
Ability to pass a background check and drug screen.
Knowledge of harm reduction strategies and local community resources.
Strong communication, interpersonal, and engagement skills.
Ability to work independently, manage time effectively, and contribute as part of a team.
Physical ability to lift up to 25 lbs. and perform activities including sitting, standing, bending, climbing, carrying, and reaching for extended periods.

Reporting Relationships:

Reports to the Director of Quick Response Teams.

Benefits:

401(k) with employer matching
Dental insurance
Flexible spending account (FSA)
Health insurance
Life insurance
Paid time off (PTO)
Retirement plan
Vision insurance

Job Type: Full-Time, 40 hours per week

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